Everything you wanna know

Shipping

Europe 10 eur.

If you’re outside, just hit me up by email and we’ll sort out delivery.

Return Policy

Worn textiles + custom pieces = non-returnable. No studio yet, so no IRL try-ons. But hey, we can pre-discuss details too.

Newly made products can be returned within 14 days. Items must be in their original packaging, unworn and in good condition (retail appearance). The buyer is responsible for the return process and shipping costs.

Getting Your Order Ready

At the moment, it’s just me in the team — well, maybe 1.5 if you count my baby daughter. Orders are shipped within 2–4 business days after payment is confirmed. If you need your order sooner, please contact me via email or social media before purchasing. Typically, delivery takes 1–3 business days within Lithuania and 7–15 business days across Europe.

P.S.:

All second hand items in my shop are carefully inspected, repaired and refreshed by me. Any defects or details are mentioned in each product description.

Can’t skip the Privacy Policy

1. General Provisions

1.1 This Privacy Policy regulates the main principles and procedures of personal data collection, processing, and storage by the online store (hereinafter – www.eglesilevaite.com ) and the client (hereinafter – you, your).

1.2 The collection, processing, and storage of your personal data are governed by this Privacy Policy, the Law on the Legal Protection of Personal Data of the Republic of Lithuania, and other applicable legal acts.

1.3 By providing your personal data in the online store, you agree that www.eglesilevaite.com may manage and process such data for the purposes, by the means, and in accordance with the procedures set out in this Privacy Policy and in applicable legal acts.

2. Collection, Processing, and Storage of Personal Data

2.1 www.eglesilevaite.com adheres to the following principles of personal data processing:

2.1.1 Personal data is collected for specific and legitimate purposes.

2.1.2 Personal data is processed accurately and fairly.

2.1.3 Personal data is stored no longer than required for the purposes of data processing.

2.1.4 Personal data is processed only by employees who are granted such rights.

2.1.5 All information about processed personal data is considered confidential.

2.2 www.eglesilevaite.com respects each customer’s right to privacy. Your personal data (name, surname, address, phone number, email address, and other information provided during purchase) is collected and processed for the following purposes:

2.2.1 to process your product orders;

2.2.2 to issue financial documents (e.g., invoices);

2.2.3 to resolve issues related to product supply or delivery;

2.2.4 to fulfill other contractual obligations.

3. Transfer of Personal Data to Third Parties

3.1 The Seller has the right to transfer information to third parties only for the purposes specified in Section 2.2.

3.2 Data may also be transferred only as required by the laws of the Republic of Lithuania.

4. Order Submission Rules

4.1 When making a payment, you must provide complete, detailed, and accurate information about yourself. If the purchase form contains inaccurate, false, or misleading data, we reserve the right to cancel your purchase and delete the data.

5. Amendments and Final Provisions

5.1 www.eglesilevaite.com reserves the right to partially or fully change the terms and conditions by announcing them in the online store. Continued use of the website’s services constitutes acceptance of these rules.